Episode Pack

Privacy policy

This policy covers the Episode Pack website and service, run by Monarch Assets LLC.

What we collect

When you pay, our payment processor collects your name, email and card details, and we receive your name, email and the last four digits of your card. We also keep the emails you send us and the episode links and recordings you give us. When you visit this site, our servers record your IP address, browser and the pages you open.

How we use it

We use your details to run the service, bill you, answer your emails and count visits to this site. We don't sell your data. We share it only with the payment processor and with the hosting and email providers we use to run the service.

Keeping and deleting

We delete working copies of your recordings 60 days after delivery. Email us and we delete the rest of your data, except payment records we have to keep for tax.

Your rights

You can ask us for a copy of your data or ask us to delete it by emailing us, and we reply within 30 days. The service is not meant for anyone under 16.